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  • Report:  #1025785

Complaint Review: Wells Pharmacy Network/American Pharmacy Solutions

Wells Pharmacy Network/American Pharmacy Solutions American Pharmacy Solutions Tripled Charge w/o telling me. Rude, unresponsive Wellington, Pensacola, Florida

  • Reported By:
    taylor100 — Santa Rosa California United States of America
  • Submitted:
    Sat, March 09, 2013
  • Updated:
    Sat, March 09, 2013
  • Wells Pharmacy Network/American Pharmacy Solutions
    11120 S. Crown Way, Wellington, Fl
    Wellington, Pensacola, Florida
    United States of America
  • Phone:
    855 935-5779
  • Category:

Ordered medicine I've been ordering from American Pharmacy Solutions for five years. It has always been the same price -- $70. The salesperson made no comment about the price; said it was to be filled by an associated company, which had fulfilled my previous order for $70.

This time, when the package arrived, the invoice and credit card charge was $200 -- nearly triple the previous charge. When I called to complain, the staff at American Pharmacy said they would do nothing about it, because they had transferred it to Wells Pharmacy, which I confirmed is under the same ownership.

Wells Pharmacy at first said, the price had increased and this was the price. Only when I threatened to stop credit card payment did they reconsider. They still charged $110, 50% more than before.

The people were all unconcerned and unresponsive; so I assume they are used to these kinds of calls and have been instructed to stonewall.

Do not do business with either Wells Pharmacy or American Pharmacy Solutions!

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