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  • Report:  #1311935

Complaint Review: wellsfargo.com

wellsfargo.com Home Projects visa credit card program Lousy customer services and very shady response to payment credits. Nationwide

  • Reported By:
    Frank R. — Lakeland Florida USA
  • Submitted:
    Fri, June 17, 2016
  • Updated:
    Fri, June 17, 2016

I am having a very difficult time at receiving credit for a payment that I made to wellsfargo. I have made 4 phone calls and sent a certified letter to try to get them to credit an advance payment which they say was too soon but they will correct it and remove the charges. They told me 4 times it would be corrected and yet they only had one record of a call even though I have badge numbers and date and time plus certified letter. This company is very devious, arrogant and downright liars. Some of the people handling the phone calls are very hard to understand and downright liars by virtue of the fact they did not correct the problem as they said they did. Warning to all consumers if youcan afford to do not engage in business with this bank.

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