Wellsfargo Home Loan Mental Harassment By wellsfargo Santa Clara California
Me and my husband are planning to buy Condo/Townhouse in Milpitas. We applied for loan from wellsfargo and put a loan contingency on our house deal. Wellsfargo Gave us Loan Approval Letter and we removed the Loan contingency after verifying from them 2 times via E-mail and 2 times on call.
After removal of Loan Contingency Wellsfargo comes and says the whole Community requires flood insurance for 69,xxx,xxx $. We got a Certificate from City of Milpitas stating the community is not in a Flood Zone. FEMA map says it is not in the flood zone. HOA documents says it is not in Flood Zone However Wellsfargo has chosen to refuse all these documents.
We are now stuck with our approx 21000$ in Escrow Account and also removed all contingencies . What bothers me the most is that if this was an issue why did the wellsfargo not do investigation before giving us the LOAN COMMITMENT LETTER.
Due to their negligence .I am under such a mental stress . I cannot afford to loose 21000$. Sellers are being un-cooperative with us too. Wellsfargo is refusing to take any responsibility for this. They do not receive calls and we are being treated so badly. Can someone please help us. Is there anything we can do. We have all the required proofs and dates . This is the worst bank and request all my friends to not bother to apply mortgage from here ever.