Complaint Review: WEN by Chaz Dean

I'm not sure where to begin.... I ordered WEN 30 day supply on line.  $29.95 for 30 day supply with free shipping!  sounds good.... I decided to try the product.  I received it  a few days after I ordered it on-line.  The product is basically a heavy conditioner... you can get the same from CVS!  It feels like you have mayo on your hair!!!  NASTY! so I decided not to use it again! 

2 weeks later, I see another charge from WEN of my credit card for $39.95.  SO i called them and said why did you charge my CC again?  they said you never cancelled your account and we have auto-ship and we have already shipped out the product to you... I said I dont want it!!!  So they cancelled my account and said we can not refund you the money until we get the shipment back.  ANNOYING!!!  so I returned the products to them 2 weeks ago.... I called yesterday to see the status, they said they cant tell if I shipped the products back to them for another 3-4 weeks and my card will be charged again on the 22nd of this month. 

NOW im IRATE!!!  what do you mean??? I cancelled my account!!!!  The agent told me that they cant tell I shipped it back for another month and there is nothing that that they can do!!!!!

RIP OFF COMPANY!!!!!!!!!!!  DO YOURSELF A FAVOR AND DO NOT ORDER!!!!!!!!!!  STAY AWAY!!!!!!!!!

now I have to change my CC and do a charge back!!!!  Thanks CHAZ DEAN!!!!!  KARMA will come back to haunt you!!!  if this is now you make money; I feel bad for you!!!!1