Complaint Review: Wendy's

I was absolutely stunned on this visit to Wendy's. I've been to alot of fast food places in my life but I have to say I have NEVER experienced what I did today at Wendy's. We decide to go to Wendy's to eat lunch by dining in & we were the only ones in the place except for the employees. My family & I walked up to the counter. I just happened to look up & saw something that I, nor anyone else wants to see at ANY eating place! There was an employee standing at the fry station, packing a to go bag for drive-thru. She never saw me, my husband & 2 daughters standing there. She picked up the fry utensil, put the frys in the fry carton & while holding the carton full of fries she stood there, grabbed two frys out of the carton & ate them! She (I guess) seen us out of the corner of her eyes, looked up & quickly turned around, put the fry carton in the bag & took off for the drive-thru window! I was so appalled I couldn't even place my order after the cashier came up to get our order. I looked at her & was speechless! The cashier looked at me funny & I said, "that girl just made an order of frys & ate some out of the carton...she ate some of the customers order!" The cashier looked at me, smiled & looked back at the fry station. She rolled her eyes & stated, "she doesn't do that all the time, please don't call on us, I promise she doesn't & she knows better than that" & shrugged it off like it was no big deal. I looked at my husband & he said jokingly, "oh, she was just testing to see if she put enough salt in them is all". I later asked my husband why he said that & he replied, "to break the ice". When the cashier immediately stated what she did about the fry eating employee, I knew it was obviously done all the time otherwise she wouldn't have jumped to beg me not to call. I refuse to ever eat Wendy's again! If this is how you train your employees to act I want NO part of it. It is very disgusting, rude and further more unsanitary!

I realize this is most likely done in alot of places but damnit don't do it right in front of me when you are fixing to put together MY order! This is on their site too...At Wendy's, we're unrivaled in our passion for giving people what they want - and uncompromising in giving people what they deserve.

Keri
Stonewall, Louisiana
U.S.A.