Werner International Enterprises Werner International Phone Scam Baltimore, Maryland
Sales Person, Pat Kelly, called and spoke to our maintenance department and wanted to send him a catalog with their products (light bulbs). A week later we received a shipment of 15 light bulbs that are normally $2/piece and were charged $31.93/piece for them for a total of $479 + $19.90 shipping for 15 light bulbs.
We have tried repeatedly to get them to pick up their merchandise because this is an obvious scam, but to date no one has initiated the return and they are calling harassing us for payment.
2 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Common Scam
#3Consumer Comment
Thu, September 29, 2011
This "Office Supply Scam" is quite old and for some reason Light Bulbs and Copier supplies are the most common items sent. The good news is that if you truly did not order them you may have just gotten yourself some light bulbs for free.
Check out the link from the FTC. If for some reason the link gets redacted just search for "FTC Office Supply Scams"
http://business.ftc.gov/documents/bus24-avoiding-office-supply-scams
If you only allowed them to send you a FREE Catalog and you got light bulbs with and invoice you can treat that as unordered merchandise. If they continue to harass you, let them know that you will be contacting the FTC and the States Attorney General.
Mijabland
Hazelwood,Missouri,
United States of America
Contact the BBB
#3Consumer Suggestion
Thu, September 29, 2011
The place where I am employed were also sent a box of lightbulbs (that were not ordered) and then received a bill for $498.00. I did an internet search and found out this is a "normal" practice for them. It took a few weeks, but the final resolution was they closed the account and we have zero balance.