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  • Report:  #1207720

Complaint Review: Wesley Berry Florist

Wesley Berry Florist, Wesley Berry Flowers Home, Wesley Berry Flowers, Flower Delivery Express Bait & Switch, False Advertising, Lying Internet

  • Reported By:
    Brandon R. — Fort Lauderdale Florida
  • Submitted:
    Mon, February 09, 2015
  • Updated:
    Mon, February 09, 2015
  • Wesley Berry Florist
    Internet
    USA
  • Phone:
    18009375397
  • Category:

Basically I feel as though I was mislead not only did I get charged a $20 "service fee" and then a $10 "sales charge" but the invoice also said $50 Rebate! And it said that I was saving "$90" with the rebate & $40 off. Well a rebate by definition is "a return of part of the original payment for some service or merchandise; partial refund." According to their Terms and Conditions the $50 rebate is not really a rebate. Since the $50 can only be applied to a future purchase all it really is, is a coupon. Their invoice makes it look like it is an actual rebate the way it says "a total savings of $90". But no it's not a savings of $90. I got charged $74 for flowers that were only supposed to be $30 plus tax. But after the sales fee, service charge and whatever nonsense they decide to charge me for I ended up getting ripped off. I didn't even get the flowers I ordered "white roses and sunflowers" and got pink daisies and sunflowers. I feel completely ripped off and I will absolutely never use this companies services again. You'd be best to steer clear of these dishonest people. Their customer service is terrible. Even though I called to cancel 5 minutes after placing the order, the order was processed and nobody has offered help in giving me a refund.

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