Complaint Review: west coast escapes

I PURSHED THIS MEMBERSHIP 0N DEC/09 FOR $4.500 AND DOWN PAYMENT WAS FOR 450. THEY PROMISE ME MANY CITYS AROUND THE WORD BUT WHEN I WENT READY AND CHOOSE MY COUNTRY COLOMBIA S.A SPECIFIC CITY CARTAGENA I NEVER FOUND IT IN THE SISTEM AND I SUPPOSE SOMETHING WAS WRONG INT THE HOME PAGE OF THE COMPANY. I CALL AND THEY SAID NO HAVE NOTHING THERE, AND THE RESOT SHOWS AND THE SISTEM WAS NOT TOURIST PLACE FOR ME WAS A BIG SURPRISE, I KNOW PERFECT THE AREA AND THE CITY IWAS INTERESTING IS A VERY POPULAR TOURISTIC PLACE. AGAIN AFTER THAT I PICK UP AND OTHER DIFERENT COUNTRY AND THEY SAID THE SAME. SORRY THE COMPANY NO HAVE YET RESORT THERE AND THEN I RECEIVE A BILL FOR MANTENACE AND I NEVER USED THE SERVICE, I FINISH MY PAYMENTS LAST MONTH DEC /12 AND THEY NEVER SEND ME MY INVOCE OR TOTAL PAYMENT BALANCE IS CURRENT 0 . NOW I TRY USED AND IS BLOCK AND THEY SAID THEY NO HAVE MORE SALES , I NEDD SOME HELP FOR USED OR SELLER OR RECOVER MY INVESTMENT. THANK FOR YOU HELP .I SAW MANY COMPLAINS ABO;UT I THINK I NOT THE UNIC PERSON HAS TROUBLES WITH THEM.