West Houston Volkswagen Texas ripoff, resold wrecked car, used car scam, repeated repairs same job, lemon car, lemon, resold damaged vehicle, lied about condition Houston Texas
WEST HOUSTON VOLKSWAGEN
We purchased a used 99 jetta from W. Houston Volkswagen and have spent thousands of dollars in less than a year in repairs:
A/C took four times to fix right at their "auto-shop" or more like warranty scheme shop. Brakes and rotors went out, trunk wouldn't open (electric), tire axle POPS, spoiler is WAY too low and catches on sticks, supposedly German car says Made In Mexico ALL over.
We have been BANNED from returning to the dealership because of heated arguments and their refusal to offer ANY kind of compensation... although their salesman looked at the cover up job and said it looked like an art student tried to fix it. They then blamed it all on us. I've told every one I can not to go there. AT least two have taken my advice... Maybe more now.
WEST HOUSTON VOLKSWAGEN SCREWED US
Andrea
Houston, Texas
U.S.A.
1 Updates & Rebuttals
Steve Palmisano
Houston,Texas,
USA
Ownership Change
#2UPDATE Employee
Wed, September 30, 2009
West Houston Volkswagen was sold November 22, 2005. I am the General Manager and have been since the NEW companies inception. Our Customer Satisfaction Ratings have been stellar since that time. We hope that anyone that reads this will take this into consideration.
Thank you,
The Management