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  • Report:  #133543

Complaint Review: westcoastchopshop.biz

westcoastchopshop.biz ripoff NOT authentic Jordan shoes. They sell fakes Shady vendor San Francisco California

  • Reported By:
    Los Angeles California
  • Submitted:
    Thu, March 03, 2005
  • Updated:
    Fri, March 11, 2005
  • westcoastchopshop.biz
    westcoastchopshop.biz
    San Francisco, California
    U.S.A.
  • Phone:
    415-7388533
  • Category:

fakes westcoastchopshop

On January 22, 2005 I bought shoes from this website that advertised them as authentic and original with card of authenticity. They sent poorly made fake Jordan shoes with a lot of defects such as, but not limited to: bad stitching, wrong material, Jordan Jumpman facing the wrong way on the soles.

The fact that they accept Paypal made me deal with that vendor, however, I could not find a Jordan expert-as the paypal website for arbitration describes- to file a claim in a timely manner. The Vendor gave me the run-around when I called several times, like "the owner is not here", "he is on vacation", "call him tomorrow".

They do not fulfill their return policy and claim to sell authentic Jordan shoes. The run-around is a ploy they use to let time run out on both their return policy and paypal arbitration.

If they have done the same to you file a claim at your state attorney's office.

Javier
Los Angeles, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

8 Updates & Rebuttals


Victor

San Francisco,
California,
U.S.A.

What?

#9REBUTTAL Owner of company

Thu, March 10, 2005

For any customer who has an issue I always supply my information

Victor
415-738-8533
West Coast Chop Shop

You can call me if you like
Thanks

I wish I knew more information about you!


Javier

Los Angeles,
California,
U.S.A.

RIP-OFF I see Mr. Suarez, you claim that you sell authentic Jordan shoes all over your website yet you deliver FAKES

#9Author of original report

Wed, March 09, 2005

I see Mr. Suarez, you claim that you sell authentic Jordan shoes all over your website yet you deliver FAKES. Now, you base your whole argument and say that you don't know me. You will know me because I am gathering my phone records from my cell phone carrier in order to take to small claims court and plan to keep this site updated on the case, so that any individual that was swindled by your scam can do the same and not fall in your run-around trap that you call "best attempts to resole issues rapidly".

Good luck in defending your FAKE shoes in court.


Victor Suarez

San Francisco,
California,
U.S.A.

WHO IS THIS MAN

#9REBUTTAL Owner of company

Mon, March 07, 2005

It is kind of strange how after having 1400 plus transactions I only see one complaint on the internet. Why dont you give America your full name? Also I dont have a January 22nd Tracking page. Sorry. I never cheated anyone and make the best attempts to resole all issues rapidly. I guess there will always complaints about you.

Most of my problems come from people that want to exchange thier shoe after the fact. I do not do this and it is stated in my Refunds and Exchanges link.

I am sorry you feel that way about my business and good luck to you in whatever you may do in life.
Thanks

West Coast Chop Shop
415-738-8533


Javier

Los Angeles,
California,
U.S.A.

westcoastchopshop.biz fake Jordan shoes

#9Author of original report

Sat, March 05, 2005

Mr. Suarez, just to let you know my middle name is Javier. Secondly, I did purchase an item from you; It was billed from my paypal account on January 11, 2005, but I saw it posted for tracking on your site on January 22, 2005.

I contacted your business phone number several times within the seven days and after the seven days, in order to resolve the matter of you shipping me FAKE Jordan shoes. I conveyed the matter to your staff and they told me to call you. I asked why they couldn't help me out instead, and they kept telling me to contact you. I made a total of 9 calls within that week at different dates and different times; I left messages and at one point your staff greeted me with antagonizing remarks even though I was polite and calm at all times.

After I realized you were a dishonest vendor I went to the paypal website and tried to file a claim on-line. The problem being that a second hand opinion is needed from a shoes professional to complete the form. I realized I wasted most of my time and money dealing with you and I did not want to waste additional money and time to get someone to tell me that the shoes you sent me were FAKE, so I cut my losses-Perhaps, that is why your scam is still active and not shut down.

Anyway these are the facts for anyone that will do buisness with you in the future:
1. These guys will send you Fake Jordans
-Even though they advertise on their website as selling authentic Jordan shoes with tags, original boxes, and card of authenticity.
2. These guys will dishonor their return policy by giving you the run-around wasting your time and phone minutes.
-Even though they say that they obey their own return policy.
3. These guys are disingenuous. They make a lot of claims and when they get paid they don't even want to talk to you.
-They run a scam-by the way Mr. Suarez, claiming to sell something as authentic, and delivering a fake constitutes as FRAUD. If I had enough time in my hands I would take you to court, however, I don't want anyone else to be scammed by your company so that is why I filed my claim on this site.


Victor

San Francisco,
California,
U.S.A.

westcoastchopshop.biz HAS NEVER RIPPED ANYONE OFF

#9REBUTTAL Owner of company

Sat, March 05, 2005

Hi,
I am Victor Suarez from West Coast Chop Shop and I saw this report here about my business here and I have never sold Javier a pair of shoes. He claims to have bought them on January 22nd, 2005 but in the whole month of January there is no sale in that name at all. I have detailed PayPal reports and he is no where to be found. I have learned I am getting alot of people trying to slander my business just to thier profit as in hopes of gaining sales to thier site.

I am Paypal verified at 83 and ANYONE knows if you so bad business Pay Pal will shut you down. Well I have proof to this person to not have bought anything. We refund or exchange any problems with shoes, or products. and handle all matters in a timly fashion.

Most people get upset that a new release was added in the process of thier order and we have a strict return and exchange policy that is shown before the purchase.
Thanks


Victor

San Francisco,
California,
U.S.A.

westcoastchopshop.biz HAS NEVER RIPPED ANYONE OFF

#9REBUTTAL Owner of company

Sat, March 05, 2005

Hi,
I am Victor Suarez from West Coast Chop Shop and I saw this report here about my business here and I have never sold Javier a pair of shoes. He claims to have bought them on January 22nd, 2005 but in the whole month of January there is no sale in that name at all. I have detailed PayPal reports and he is no where to be found. I have learned I am getting alot of people trying to slander my business just to thier profit as in hopes of gaining sales to thier site.

I am Paypal verified at 83 and ANYONE knows if you so bad business Pay Pal will shut you down. Well I have proof to this person to not have bought anything. We refund or exchange any problems with shoes, or products. and handle all matters in a timly fashion.

Most people get upset that a new release was added in the process of thier order and we have a strict return and exchange policy that is shown before the purchase.
Thanks


Victor

San Francisco,
California,
U.S.A.

westcoastchopshop.biz HAS NEVER RIPPED ANYONE OFF

#9REBUTTAL Owner of company

Sat, March 05, 2005

Hi,
I am Victor Suarez from West Coast Chop Shop and I saw this report here about my business here and I have never sold Javier a pair of shoes. He claims to have bought them on January 22nd, 2005 but in the whole month of January there is no sale in that name at all. I have detailed PayPal reports and he is no where to be found. I have learned I am getting alot of people trying to slander my business just to thier profit as in hopes of gaining sales to thier site.

I am Paypal verified at 83 and ANYONE knows if you so bad business Pay Pal will shut you down. Well I have proof to this person to not have bought anything. We refund or exchange any problems with shoes, or products. and handle all matters in a timly fashion.

Most people get upset that a new release was added in the process of thier order and we have a strict return and exchange policy that is shown before the purchase.
Thanks


Victor

San Francisco,
California,
U.S.A.

westcoastchopshop.biz HAS NEVER RIPPED ANYONE OFF

#9REBUTTAL Owner of company

Sat, March 05, 2005

Hi,
I am Victor Suarez from West Coast Chop Shop and I saw this report here about my business here and I have never sold Javier a pair of shoes. He claims to have bought them on January 22nd, 2005 but in the whole month of January there is no sale in that name at all. I have detailed PayPal reports and he is no where to be found. I have learned I am getting alot of people trying to slander my business just to thier profit as in hopes of gaining sales to thier site.

I am Paypal verified at 83 and ANYONE knows if you so bad business Pay Pal will shut you down. Well I have proof to this person to not have bought anything. We refund or exchange any problems with shoes, or products. and handle all matters in a timly fashion.

Most people get upset that a new release was added in the process of thier order and we have a strict return and exchange policy that is shown before the purchase.
Thanks

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