Complaint Review: Westcott Mazda

My nephew and I did an internet search for a Mazda 3. This dealer responded with an email that they had the car we were looking for at a price that we liked. We called the fleet manager twice to confirm that they had the car we wanted available at the dealership. It's 12 miles away, so I didn't want to take a drive unless they had the car. The fleet manager confirmed that they had the car in inventory.

We arrived and were shown a different car. When we declined, the sales manager told us they don't have the car. When I pointed out that we had carefully checked to make sure they did have the car, he shrugged his shoulders and said it was a mistake -- but that he had other cars available at different prices. This is a classic "bait and switch". We left of course and I'm in the process of reporting the dealership to the Internet services, the Attorney General's Office and the media.

DON'T TRUST THIS PLACE.

Scott
San Diego, California
U.S.A.