Complaint Review: Western Dental El Cerrito

I made an appointment a month ago at El Cerrito Western Dental. When I arrived, the door was open, no one in sight. A middle aged woman, walks in and told me," We do not have appointments today. She went into the back office and had a conversation with another woman, whom came and sat at the reseption desk. I was hopeing she would ask me something-like may I help you? After 5 minuets. I told her I had an appointment. But since she did not greed me, i guess I was wrong and she was wrong in not greeding me. That is her job- that is what resception means.  These people have a very abrrasive  attitdue If that is how you are tretaed in the front office. I do not need to see your back office. I left and would adviise people to stay clear of Western dental. They have erned thier bad rep.