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  • Report:  #1117387

Complaint Review: Western Dental

Western Dental HORRIBLE EXPERIENCE - in office and billing corona California

  • Reported By:
    dannyj — California
  • Submitted:
    Wed, January 22, 2014
  • Updated:
    Wed, January 22, 2014

 DO NOT EVER VISIT THIS DENTAIL OFFICE/ CHAIN.

What a complete rip off!  First the place is not clean, unorganized, and is a dental CHOP SHOP.   There are no walls dividing the stations; its like a horror movie. 

I came in for an initial visit (cleaning/x-rays), had made an appointment in advance, and I was there for over 4 hours.  That includes sitting in a technician chair for 2 hours while I waited for the dentist.  They needed to have me come back the next day for the cleaning portion.  So all in all 5 hours of my time.

I get my teeth cleaned bi-anually and this was my first time to this office/chain.  The dentist then tried to tell me I needed 10 fillings and root canal.  I have only had 2 fillings needed in my life; and had been to a dentist 6-months prior.  All of a sudden I need 10 fillings in a root canal?  Hello no!

I went to another dentist for a 2nd opinion and he said I only had one "small filling" needed.  What a rip off!

Fast forward 8 moths and I get a call from a collections agency because they had been sending a bill with a balance due to the wrong address because they entered my address wrong into their system.

DO NOT GO TO THIS PLACE!

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