Complaint Review: western dental natomas

I bring my whole family to western dental natomas. They have been rude to me for the passed few years now and as of today I am taking my family elswhere. The office manager any fowler has no customer service skills at all. Shes rude to your face and on the phone. I thought it was just me but I sat in the waiting room (since I wasnt allowed to go back with my husband) and watched her mistreat customer after customer. She is a prime example of someone who take having some athority to far. Then the staff acts in her footsteps. The guy I was spoke to was rasist and he said he would get me a manager. I sat there waiting in the waiting area for 2 hrs and never once was adresses by a manager or anyone else for that matter. Rude and customer service sucks and there charging me for braces that never even touched my daughters mouth. Rip off for real.....