Complaint Review: Western Dental

My husband had a dental emergency and had to see a dentist. Western Dental was on his insurance and was able to get him a same day appointment. We showed up for his appointment 15 minutes early to fill out the paperwork. My husbands appointment was at 3:00pm. We waited and waited, we had to asked the front office twice how long it would be. After an hour of waiting he finally got in to get the x-rays taken. The x-ray technician could not even get the full set of x-rays taken. At this point it is 5:30 and my husband had still not been seen by the dentist. We at this point left the office. The front office staff was highly unprofessional, they were too busy having what seemed like a party then worrying about the patients. The exams rooms were dirty and unsanitary. I will never go there again and I hope no one will.