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Western Union in Piggly Wiggly store Western Union in Piggly Wiggly bad business practices! Oneonta, Alabama
On tuesday Feb 21, 2012, we went to Western Union located inside the Piggly Wiggly store in Oneonta, Alabama.
We had $1540.10 sent from overseas from a family member. At the desk we were told that they could not cash the sum and gave us two checks for the same amount. We tried to cash the checks in our bank and other places but weren't able to withdraw it.
Later on we went back at same Western Union's store and were able to withdraw $500 plus using their own check, but they would not give us the $1000 left. The manager of WU, at the Piggly Wiggly store, wasn't very helpful or friendly. I told her that they should cash the checks, but then when confronted, the WU manager said she didn't have the money to cover the whole amount.
We have used WU in the past and had never had an issue with this kind of thing, we were able to withdraw money in excess of $1k on other WU stores, until today.
To me this is a dishonest practice from both, Western Union and the Western Union franchise at Piggly Wiggly in Oneonta, AL. If we paid for the service, and believe me, they are quick to take your money, shoulnd't we withdraw the money the same day, or at least the next day like we used to? That's fair business practices that WU at Piggly Wiggly lacked of.
If you don't have the money in the store, at least direct us towards another WU place that has the resources, or else honestly, improve your business model! Don't leave your customers stranded in there! We trusted our business in your hands, we didn't do any you wrong?
We are going to open an account in a different bank, and see if we can withdraw the money right away instead of days as most banks do, as I am worried after reading other's reviews about WU's holding their money, that they will do the same to us. We are hard working individuals and we really need the money. We are prepared to engage in a legal battle or involve the FBI if we have more problems accesing our money.
Basically our complain is twofold. We are dissapointed at Western's Union handle of our money, and at Piggly Wiggly's incompetence and manners towards its own faithful clients. We weren't treated with with humbliness, or helpfulness from the managers there. Both companies should be responsible however for their ineptness in handling somebodies elses money.
I will not do business again with Western Union or the Piggly Wiggly store in Oneonta, AL.
Sincerely
A dissatisfied customer
7 Updates & Rebuttals
Inspector
Tobyhanna,Pennsylvania,
USA
"they cashed my check without problems"
#8Consumer Comment
Wed, February 22, 2012
Until they bounce, give it more time.
Ashley
springfield,Missouri,
U.S.A.
So there was no ripoff
#8Consumer Comment
Wed, February 22, 2012
Piggly wiggy finished your money transfer and issued you checks, which you then took somewhere else and cashed.
No ripoff here folks. Just a company doing what they said they would.
Robert
Irvine,California,
U.S.A.
Yes...
#8Consumer Comment
Wed, February 22, 2012
To the person who asked if I am sure this is from a family member. Yes, of course! Don't take me wrong, but was that a genuine question my friend?
- I did not ask the question but yes it was a very legitimate question, and only one to have you make sure you are aware that it MIGHT be a scam. Because if you checked out this site you would realize how many scammers use Western Union and MoneyGram. But to then infer that because they asked this question they must be an employee..not only is it a silly accusation but you loose quite a bit of credibility in your report.
The other item where you loose a lot is stating you were going to call in the FBI. Sorry but the FBI has a lot better things to do than to get a store to cash a check for you when they don't have the funds.
so I can't recommend them anymore.
- While I wouldn't recomend them or use them. Your issue seems to be the fact that they didn't have enough money to cash it at the time. So wouldn't it be a better idea that if you do use them again to ask before you get the money to see if they have the funds. This would also apply with any other Money Transfer service as well.
I am glad that you got the money. But before you ask NO I do not now or have I ever worked for Western Union.
Jofs
Alabama,United States of America
Finally withdraw my money.
#8Author of original report
Wed, February 22, 2012
To reply to those of you who asked questions, some genuine while others not so much. My time is limited, so please next time re-read everything and dont' come to your own conclussions if you don't have facts.
I will reply to those genuine intelligent questions only. I have gone to another Piggly Wiggly supermarket that has a WU store in it, and I have been able to withdraw money in excess of $1k without problems, probably because they had the money while this other Piggly Wiggly store didn't, like some of you said. So all of you telling me they are a supermarket and don't have money et cetera, it doesn't apply to every supermarket.
Next time I will probably use my bank or another service, maybe moneygram is better. But since we have had good experience with WU in the past that's why we always used it without problems until now, so I can't recommend them anymore.
To the person who asked if I am sure this is from a family member. Yes, of course! Don't take me wrong, but was that a genuine question my friend?
Let me tell you something, if you don't have intelligent questions then please go troll elsewhere! Since your replies sounded like trolling honestly, and I am not patient with them. I am pretty sure if you were in my situation you would be quite dissastisfied as well, unless of course you work for WU.
I am not saying all of you had stupid questions, but just a couple of you, to clarify.
To those truly interested in my case, all is good. I was able to withdraw my money from Wells Fargo, today. They cashed the check without problems. That's good business in my book.
Ashley
springfield,Missouri,
U.S.A.
Deposit them
#8Consumer Comment
Wed, February 22, 2012
A grocery store is not a bank. To expect them to have thousands of dollars sitting around to cash money transfers is ridiculous. They gave you your money, you have the checks. Just go to your bank and deposit them in your account. The fact that you don't want to be patient for the checks to clear leads me to believe there's some sort of scam going on here. Just go use your bank account, wait the coupld days for the check to clear and you're home free. Piggly wiggly is not ripping you off, they paid you. You just don't like the payment method.
Inspector
Tobyhanna,Pennsylvania,
USA
You're sure this is a family member?
#8Consumer Comment
Wed, February 22, 2012
Due to the odd amount it sounds like one of those scams to me.
Ronny g
North hollywood,California,
USA
I do not think Western Union or Piggly Wiggly is a bank.
#8Consumer Comment
Wed, February 22, 2012
So you do not really need to do business with a "different" bank...but with an "actual" bank. Piggly Wiggley is a supermarket...good place to buy meat and toilet paper but not really what I would depend on to cover a money transfer. Western Union is a money transfer service (NOT a bank) but is so bogged down with scams and fraud that it is actually safer to use a bank. Why didn't you just use a bank?