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  • Report:  #1491882

Complaint Review: Western Union

Western Union Deliberate website-use obstruction Albuquerque NM

  • Reported By:
    Ishmael — Albuquerque New Mexico United States
  • Submitted:
    Tue, February 18, 2020
  • Updated:
    Wed, February 19, 2020

I have been sending money to a foster son in Mexico for about 9 months or so through Western union.  After becoming a member, I am credited with points to offset future charges for sending monies. The problem is the website is so horrible that you are forced to go to a walk-in site for a transaction.

At a walk-in you are charged double the fee that the on-line rate would be. Every month it is the same story: try the website, call the help site, have your password, email, or bank info rejected. HOURS wasted, until I give up and go to a walk-in.

Since WU hides their corporate contact info (in Colorado ), a personal complaint is impossible. I am DONE DONE DONE with Western Union !!!

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