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  • Report:  #1232422

Complaint Review: Westgate Resort & Timeshares

Westgate Resort & Timeshares a real "bait and switch" operation Branson missouri

  • Reported By:
    D. moore — peoria Arizona USA
  • Submitted:
    Sat, May 30, 2015
  • Updated:
    Sat, May 30, 2015

My wife and I visited Branson to buy a timeshare and to vacation. We liked Westgate and went through the tour.We were shown a large single bedroom with balcony which we could use every year and it connected with another bedroom which we could use every other year if we had our kids along. The first year we came expecting the large one bedroom but were put into a motel-like room. When I complained they moved us to a handicapped room. Another complaint from me finally had us moved into the room we were supposed to be in (our third day).   When I finally talked to the manager he showed me our contract and it showed a small letter "d" by our timeshare unit which meant the motel room. I wasn't aware of this practice at the time of our signing, we just expected we would get the room the salesman showed us. That's the "bait and switch". He offered us the big unit if we paid more. I told him to shove his unit where the sun don't shine. $10,000 gone! Never again will I visit Branson or have anything good to say about Westgate Properties.

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