Complaint Review: Westgate Resorts

We scheduled a tour of their timeshare, but couldn't attend it because my wife was very sick that morning. The tour included free tickets to the Epcot Center which they gave us when i checked in the night before. They refused to reschedule our tour, on the grounds that it was their "busy season". We couldn't go to the Epcot Center either because my wife's illness continued thru the rest of the say. They charged our credit card $156 for the tickets and refused to give us a refund. So if you schedule a tour of their timeshare, DON'T GET SICK!