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  • Report:  #524594

Complaint Review: Westin Automotive Products

Westin Automotive Products Westin Tube Steps, No Warranty, No Customer Support, only lies. Their tube steps will rust out in under a month. St. James, Minnesota

  • Reported By:
    Scott — Aurora Colorado U.S.A.
  • Submitted:
    Tue, November 17, 2009
  • Updated:
    Tue, November 17, 2009
  • Westin Automotive Products
    5200 N. Irwindale Ave. #220 Irwindale CA 91706
    St. James, Minnesota
    United States of America
  • Phone:
    8003458476
  • Category:

I had 4wheel parts performance centers install a paid of chrome Westin tube steps on my truck.  In less than a month the chrome had rust spots all over it and its not just surface rust.  Cleaning and polishing made no difference. 


I contacted 4wheel parts and they said they only warranty their labor.  (Don't go to that place either!) So I contacted Westin and they said they would warranty them....when they had stock.  I have tried to contact Penny Naus at customer service many many times.  She is never available, never returns my phone calls or emails.  She said they would have stock within 3 weeks.  That was 2 months ago. 


This company obviously doesn't stand behind their products as I have now seen other rip-off reports about them.


Try another manufacturer.  ANY other manufacturer. 

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