Westlake Finacial ripoff Los Angeles California
On January 6th my car was picked up by Westlake. The account rep told me that if I paid all the back payments I could pick up the car.
As a matter of fact I had sent in a payment a couple of hours before they picked it up, money gram. Well as of the 23rd the car was current and I was told that I could go get the car. Well, I had to wait a couple of days due to my work schedule to pick it up.
When I called to make sure it was released and ready to pick up they told me that I could not get the car back now until I paid the account in full.
What a change in seven days. I complained to upper management and in their "investigation" of my complaints about being mislead they concluded that I was not telling the truth about what the account rep said and that I had on occasions threatened to conceal the car. That is an out right lie. I have lost over a thousand dollars and have no chance of getting finacing somewhere else without any money. My next message will be to the Attorney general's office.
Shane
Bullock, North Carolina
U.S.A.
1 Updates & Rebuttals
r612p
mpls,Minnesota,
USA
they are a rip off.
#2Consumer Comment
Tue, September 08, 2015
This is actually why i have recorded allll my conversations with them. Video taped them so you can see clearly what nymber i am talking to. They have changed their story numerious of times on the total i need to pay to get my car back. Also in mn legally you have to be giving a default letter never recieved it and they admitted on my recording. I am bringing a class action law suit against them with 300 other people.