Westlake Financial Auto Loan/Finance RipOff Buyer Beware Read Carefully Los Angeles California
Don't do business!
Loan amount on 7/2015 $12.795.50 Loan amount on 6/2017 $10,561.11 total paid towards principal $2,234.5 total paid towards interest $5,456.37 in almost 2 yrs and that's with $427.58 a month payments. To date I have paid $8,690.87 on this car.
Some of my payments went towards interest only, see attached itamized photo of my charges. I was trying to get my credit up and they are doing nothing but bringing it down, you have been warned! I was told that i could change the payment date to the date i needed and then it was changed to a date that is not good for me so i tried to change it back to original date and they wont. I am now always 3 days behind since they refuse to change my payment date to the 15th and from the 12th!!!! They charge a $7+ charge a daily in addition to your APR in addition not just a late fee and that accrues interest of course.
I had a late payment and was trying to give them a credit card for a future dated payment that is 3 days past the day they want it and they refuse to work with me. Calls daily threatening to reposes for a $130 late payment. They are rude and unwilling to help even 2 years in my loan.
You do the math this place is meant to milk you and steal from you!!!!! I'm sure if they let me get to the end of the loan they will just find a way to reposes! ALL THEY WILL DO IS SAY TRY AND GET REFINANCED. Don't make a mistake like me You've been warned.
2 Updates & Rebuttals
WFSCustomerService
Los Angeles,California,
USA
Westlake Financial Services
#3UPDATE Employee
Tue, May 30, 2017
Thank you for sharing your feedback with. We apologize for the negative experience you had with our company.
Robert
Irvine,California,
USA
Typical Subprime attitude...
#3Consumer Comment
Wed, May 24, 2017
I want to thank you up front for posting your statement history. As you have proven that the typical "Sub-Prime Entitlement" attitude is alive and well.
Your entire "Oh they are such an evil company they won't work with me" would have a lot more weight if when you made your payment you actually paid the full amount. But from your history it looks like a small fraction of your payments have been for the full regular amount, a majority of them have been for less(sometimes signficantly less) than the full amount. Others are for more but they are just in reaction to missed payments. As just from a quick look you have actually MISSED any payment in the following months.
November 2015
March 2016
June and July 2017
December 2016
March 2017.
You also have made a payment in May but for only about 1/4 of your payment.
This has NOTHING to do with your due date being 3 days later than you would like. During this time you are going to get charged additional Interst and fees. It doesn't matter who you are with. Yes, it is totally valid for them to repo the car over $130. Quite frankly with your payment histoory I am surprised you were able to pay down the loan as much as you have.
In addition based on the total amount you stated you have paid and the payment amount. You are still delinquent, as the total amount you stated you paid still puts you a couple of months short of where you should be at this time. You are lucky they haven't actually repo'ed it already.