Westlake Financial Giving me grief over my refund amounts. Los Angeles California
On 7/24/2024 my auto loan was refinanced at a lower interest rate. Westlake Financial Services is giving me a hassle in obtaining the cancellation money for the Gap coverage and Extended Warranty coverage I was on the phone with them for 4 hours getting excuses. At one point telling me the new lender had to pay what Westlake Financial Services owed me. They didn't hesitate to deduct $441.00 a month for the last year. So I have to wait 21 business days to obtain the Gap coverage cancellation money. Next week another battle over the extended warranty refund. If you need to obtain a car loan go to Hughes Federal Credit Union I did interest rate went from 16% to 9.45%