Complaint Review: West Side Car Care & Collision

Not much to say other than that this company will rip you off without batting an eye! They promise completion dates that never happen. They replaced parts with used crap polished up to look like new, but as soon (and it's soon) as something goes wrong they refuse to make it right.

They agreed to replace the faulty parts with new parts when failing, but again just hid the defects. The father runs the place with the son being passed off as one of the techs, but the boy knows nothing and is a mouth piece for the father when you have to return with problems.

Seems to be a pretty good 'cash' cow ripping people off! The body work they claim to do is the absolute worst, leaving vehicles dangerous with used, fake, or polished off stuff!!!!

These guys are bad news!!! Be careful.

Mb
Sugarland, Texas
U.S.A.