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  • Report:  #1410736

Complaint Review: Wex Inc

Wex Inc Wex Fleet, Wright Express Charging for an account that was never used. South Portland Maine

  • Reported By:
    Patrick — Caldwell Idaho United States
  • Submitted:
    Tue, November 07, 2017
  • Updated:
    Tue, November 07, 2017

I applied for a Wex Fleet gas card. Upon further review of the service the company provided I found the companies service to be of no use to me.

I then cancelled the account. I was assured by the customer service agent that I talked to at the time there would no fees assessed to my account. I recently recieved a bill in the mail for a $40 dollar setup fee and 3 subsequent late fees of $75 dollars each for a total due of $265.00 dollars for an account that I never used and cancelled. They refuse to drop the fees and especially the 3 $75 dollar charges. This is terrible customer service an apparently how they make money is by praying on unsuspecting victims and not being honest or truthful. Especially when I was told I would acrew no fees when I cancelled the account.

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