WFS Financial ripoff charges they can't or won't explain, RUDE customer service. Fresno California
WFS financial has charged us numerous late and unexplainable charges, even though it clearly states on our statement: "payment recieved, thank you" then directly under that; "late charge". They harass you by calling your home, even if you ask them to stop. we have requested, in writing, an explanation of these bogus charges 3 times, and have yet to recieve anything by mail. we have sent a certified letter to them, and they ignored it.
They are the BIGGEST rip-off company I have ever encountered. We have proof, and reciepts of all our payments to them, although nothing is ever applied to the principle. A rep. named Justin called our home one day, my 9 year old daughter answered the phone and when she asked him to leave a message, I was upstairs busy with the baby, he asked her if she was home all alone! This scared her very much. He then called back a # of 5 times, in 15 minutes, leaving rude messages and treatening us on our answering machine. I reported this to the FTC. What can we do to stop the rude treatment and bogus charges from this company????
A.
Norman, Oklahoma
U.S.A.