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whipple plumbing, heating, & Air Conditioning These guys performed unrelated services costing me $900 Salt Lake City, Utah
These guys came over and saw the unit was frozen over. they let it defrost but then claimed that the reason it froze up was too much refrigerant which they charged me 600 to remove. they said the fan was dirty and charged me nearly 200 dollars to clean it.
the next day the unit froze up again. the week later it failed.
when the next 2 AC professionals came out to bid they both said that too much refrigerant had NOTHING TO DO with it freezing and that I was incredibly ripped off.
2 Updates & Rebuttals
WhipplePaul
United States of AmericaA manager's side of things
#3UPDATE Employee
Thu, March 08, 2012
I am glad that we were able to help you out! If you ever need to get a hold of us again, call us at 877-WHIPPLE!
Utah County, Utah
Highland,Utah,
United States of America
I no longer hate Whipple
#3Author of original report
Wed, September 01, 2010
this has been resolved to my satisfaction. they admitted fault and refunded my money.