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  • Report:  #626854

Complaint Review: whipple plumbing heating & Air Conditioning

whipple plumbing, heating, & Air Conditioning These guys performed unrelated services costing me $900 Salt Lake City, Utah

  • Reported By:
    Utah County, Utah — Highland Utah United States of America
  • Submitted:
    Tue, July 27, 2010
  • Updated:
    Fri, March 09, 2012

These guys came over and saw the unit was frozen over. they let it defrost but then claimed that the reason it froze up was too much refrigerant which they charged me 600 to remove. they said the fan was dirty and charged me nearly 200 dollars to clean it.

the next day the unit froze up again. the week later it failed.

when the next 2 AC professionals came out to bid they both said that too much refrigerant had NOTHING TO DO with it freezing and that I was incredibly ripped off.

2 Updates & Rebuttals


WhipplePaul

United States of America

A manager's side of things

#3UPDATE Employee

Thu, March 08, 2012

I am glad that we were able to help you out! If you ever need to get a hold of us again, call us at 877-WHIPPLE!


Utah County, Utah

Highland,
Utah,
United States of America

I no longer hate Whipple

#3Author of original report

Wed, September 01, 2010

this has been resolved to my satisfaction. they admitted fault and refunded my money.

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