Complaint Review: Who's Who Among Outstanding Middle School Students / KGLA Publications

I was very excited to get the information in the mail informing me that my daughter was choosen as a Who's who among Outstanding Middle School Students. My 6th grade daughter felt very honored. We wrote her biography to be featured in the book. We were directed to there store where we could purchase the book or a framed certificate. We purchased the framed certificate in November 2007 and have yet to receive it. I have e-mailed the company with a response of " We have received this email, if you do not get a response please resend or call our office". I have called the office and always get an answering machine. I have left several messages and have not received a phone call back or a response to my email. I have not moved, changed my e-mail or my telephone number. They have simply taken my money and never sent me my product. Be very careful with this company because they get you and your child excited and then don't deliver.

Lindy
Rockford, Illinois
U.S.A.