Wholesale Interiors Chick Tanner Sold me $14,000 worth of faulty chairs and is not standing by them - We don't warranty our products Sorry! Bensenville, Illinois
We purchased approximately $14,000 worth of chairs from Mr. Tanner 3 months ago. After 2 months the stitching on the chairs started to unravel on 25% of the chairs. We contacted Wholesale Interiours and received the following response from "Customer Service"
From: "WI Customer Service" <customerservice@wholesale-interiors.com>
Date: October 30, 2012 5:41:55 PM EDT
To: "'WI Customer Service'" <customerservice@wholesale-interiors.com>, <laurennoah@gmail.com>
Subject: RE: issues with new chairs just purchased
I am sorry to hear about your chairs coming apart due to use.Unfortunately we do not warranty our products, and this order was delivered over 5 months ago which is out of our thirty day return policy.We can offer you replacements, but you will need to submit another purchase order for them. We currently have 38 in stock and have 100 more coming ETA: 12/26/2012 Best Regards Customer Service Managerhttp://www.wholesale-interiors.comcustomerservice@wholesale-interiors.comPhone: 630-238-8877Fax: 630-238-8470794 Golf Ln, Bensenville, IL 60106
I have called 10 times asking to speak to the owner, Mr. Chuck Tanner. He refuses to take my call. Customer care just told me that he didn't have a phone. LMAO!
Needless to say my attorney will take this from here, DO NOT PURCHASE FROM THESE SCAM ARTISTS. I asked for the Manufacturer's name and contact info and was denied that as well. They are incredibly rude, and have no intention of providing any level of customer service.