Complaint Review: Wholesale Window & Door

 I had a window company that I was working with in order to replace some windows on my home. The owner Brian came out and gave me a quote, he was extremely high pressure and said he was not in the business of making deals and then sleeping on them. Although I was uncomfortable, I decided to move forward since this was a good price. Later, he had his business partner, Larry, come out to do some measurements. Larry forgot the time that he was supposed to be at the house, he showed up at the incorrect time and then called me repeatedly and left me 2 nasty voicemails. After I called him back and explain to him when the actual appointment time was, he was very frustrated and verbally upset. He explained to me that he would have to turn around, and how this was going to "mess up" his day. I decided it might be better to reschedule since he was so upset. So I called the office, and they told me someone would be calling me back. Before they return my call, Larry showed up. I spoke with him before having him take measurements, and I let him know that I did not appreciate the way that he was speaking to me, and that this is not how I do business. I said it was fine to go ahead and take the measurements, but that I needed to speak with Brian in order to sort out a few things. Larry then said f**k you to me in front of my two-year-old daughter. He slammed my door and took off. I called the company's main office and was told I needed to speak with the office manage. I was put on a long hold while she called Larry. She came back on the phone and said she had decided that I was not the right customer for them.