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  • Report:  #1002739

Complaint Review: wholesale2b

wholesale2b wholesale2b.com Be aware of wholesale2b.com dropship website they are crooks!!! unknown

  • Reported By:
    Nikolaos — Athens Nationwide Greece
  • Submitted:
    Thu, January 24, 2013
  • Updated:
    Sat, January 26, 2013

Hello, my name is Nikolaos, i have register on wholesale2b.com at september 2012 because i was looking
for dropshipping business.

This company cooperates with a few dozens suppliers who provides dropshipping plans for resellers
If you visit the website you can see 3 different Plans:
1. eBay Plan for 99.99$/year or 24.99$/month (with this plan you can sell dropship product on ebay)
2. website Plan for 299.99$/year or 39.00$/month (with this plan you have an autoupdate website)
3. datafeed plan for 149.99$/year or 24.99$/month (with this plan you have csv files with products)

First of all i have pay a monthly datafeed Plan (24.99$) and i have ask for an Amazon csv file to import it
in my amazon inventory. I have choose a big supplier with 140.000 products and i have ask for a price markup 20%

I have downloated my first csv file and i have import it in my Amazon.com inventory and i have see this 2 problems:
Problem 1: the inventory was in about 5.000 products and not 140.000 products
Problem 2: i have sell my first product and i have see that the price & wholesale2b fees was higher than my profit

So the next i have ask for a new csv file with 60% markup because with the 20% i have lost money, after that i realise
that i was have the same problem again with some of my products and also nobody buy my products because of the high prices


So i have cancel the datafeed plan and after a few months i have buy the website plan for 299.99$/year
I was believe that with the website plan the prices and the products stock will updates automatically.

The next day i realise that i was have the same problem as Amazon with the prices.

After that i have check the admin panel and this is some of the problems:
1. i do not have an rss feed or any options about that, so i can not autoupdate my facebook & twitter page & also my customers can not informed about any new products

2. i do not have any options about facebook intergration. this is the A & Z to a website advertising

3. i can not also add a favicon in my website. believe me i have a server with 90$/year and unlimited traffic and i have pay those crooks 270$ and i can't even add a favicon in my website.

4. i can not change html or css.

5. i can not change the position of my main page gadgets (not even change the categories to be first in the left side panel)

6. i can not edit the categories menu, i was want the subcategories to be in the categories menu and not in main page.

So clearly i have lost 299.99$ (website plan) + 24.99$ (datafeed plan) = 324.98$


Be aware of those Crooks, before you go there just check the contact us page and you will see that you can only contacting them by email or support ticket. You will not see any Phone number or fax.

This is a Crooks company and you will loose your money. The customer service replie's after 24 hours without any help.

After the payment they have not provide me any documentation, VAT etc. i'm sure that are tax avoiders.

2 Updates & Rebuttals


Mike

United States of America

Everything is resolved :)

#3REBUTTAL Owner of company

Sat, January 26, 2013

I spoke to Nikolaos on the phone to address all of his concerns.  Nikolaos was unfortunately subject to frauds from other dropship integrators and assumed that we were also one of those bad services.

After speaking with Nikolas, we decided that it would be best to provide him with the datafeed plan instead of the website plan to meet his immediate requirements.  Although many of the things listed on the complaint can be accomplish very easily, Nikolaos preferred to use our feed plan which was granted.

Nikolaos also informed me that he contacted Ripoffreport to have this complaint removed, however I decided to post a quick reply since the complaint was not removed yet.

If anyone has any questions, please do not hesitate to contact me at support@wholesale2b.com.  I am always willing to help and answer any questions.

Mike
support@wholesale2b.com


Nickolaos

Athens,
Greece

Wholesale2b.com i was wrong, they have the best Customer support

#3Author of original report

Fri, January 25, 2013

I was just wrong about wholesale2b.com service.

It is a very good service, the only problem is that must explain better about website plan futures

i have change my plan to datafeed plan and i will take csv files to import it in my personal website, amazon, etc....


Thank you Mike and i am sorry about the complaints

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