Complaint Review: Why Not Lease It

I have already contact the New Hampshite Better Buisness Bureau, the New Hampshite Attorney General, and the Michigan Attorney General on this matter.  The BBB said they are very much aware of this company.  I purchased an applaice from Sears Outlet and was given misinformation on how the lease works and I could not read over the lease as "Why Not Lease It" provided the lease to Sears Outlet and myself in a foreign language.  I cancelled my order with in 2 days and was promised a refund of my initital down payment within 7-10 days.  I kept getting difference stories as to why my check was never mailed at first until they started saying "I Think" your check was mail but we cannot say for sure.  I finally spoke with a manager and they called accounting and said it was around the 29th and to call back by the 15th of August if I dont get the check. I called back and the person said it was mailed and confirmed where, they made a mistake and mailed it to the wrong address but blamed it on me saying the lease at the wrong address and I confirmed the wrong address on the phone before.  So unless they get the check back from the post office, I have to wait at least 30 days before I can request a new check to be mailed.  I have called back so many times and the supervisors keep changing their stories saying we do not care if we get the check back now, I will nto look at the notes, you have to now wait 30 days and hung up.  THat was a supervisor named Caitlyn Hanley employee # 1707038.  I was promissed call backs and never got them but a person who works with another manager names Tiffany employee # 149976 at ext 0282.  I warn you, do not do business with this company or Sears Outlet, neither tell you the true and never want to give you your money back.