Complaint Review: Why Not Lease It

I set up a lease at my local Sears through WhyNotLeaseIt for an xbox one.  I then decided I also wanted a tablet so they cancelled the 1st lease and set up a second one.  On the 1st lease I made a credit card payment for 92.44.  This was debited immediately and I also made a payment for the second lease.  This was Dec 1. 

Here it is Dec 11th and they tell me it will be another 7-10 business days b/c this lease is still open.  Then the refund will be mailed not credited to my account.  This is AFTER I've called at least 5 times this week.  The first time I was supposed to get a refund in 24 hrs.  Then 7-10 business days, now an additional 7-10 business days.  Dnt use these guys, I should have just gone to Rent-To-Own, at least they are straightforward.

I'll never use this service again and now have to go through the lengthy process of calling my bank and have them dispute the charge b/c as it looks, if they didn't lie to me AGAIN, they will mail a check Dec 25 (probably 26th) for something I returned Dec 1.  So it looks like I'll get my refund around January.  Unacceptable. 

WHEN there comes to be a class action suit against this company, I will be joining in.  Thanks to their ignorance I am unable to make my cilco payment so although I have a new xbox I'll be sitting in the dark.

Thanks Why Not Lease It. If this doesn't help you see why not lease it, I dnt know what will.