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  • Report:  #823725

Complaint Review: whycostas.com

whycostas.com planetdvdhouse,com affiliated with a non exsistent company called mcmetro ATS inc/New Jersey.Other names are;Ibuydvd.com, Website looked authentic when i recieved them in the cheap plastic boxes and opened them only then did i know they were pirate dvds, Internet

  • Reported By:
    wayne — sydney,N.S.W Australia
  • Submitted:
    Tue, January 17, 2012
  • Updated:
    Tue, January 17, 2012

foundwhycostas on the web site and ordered 32 box sets from this company as it seemed authentic.when i recieved my dvds they came in cheap plastic boxes with the dvds floating lose in sleeved packaging i then noticed the dvds were plain with no print from the original companies on them.playing the dvds was like watching them as they had been taped using a vhs recorder and the logo from the tv station they were recorded from was present at all times.picture quality was rubbish and barley watchable. I had emailed kathy connor  and renesadler on several occasions and requested a return address to return this rubbish and kathy stated that would not be needed they would send replacements.

Still Waiting.Alicia rang me  at 9.20pm and said she was calling from Canada in relation to this problem and rene stated in an email to me that if i wasnt happy a full refund would be given.Kathy replied by email and said that wont be possible.I have information that they are linked to a non excisting company called mcmetro ats inc from new jersey but they came through the chinese postal service.they also use other names such as planetdvdhouse.com.The website looked authentic and didnt believe until i recieved the dvds that they are pirate copies only as i spent $2000.00 for rubbish.

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