Wicked Rocket ripoff dishonest, give you a run round Indianapolis Indiana
it all started when i ordered a 250 four wheeler for my boys for x-mas. i was promised that i would get it before x-mas and that did not happen. i finnally recieved it about a week and a half later only to find out that it was defective.
i called them right up the next day and told them the problem and they said they would send me new parts for it. which i did recieve some of them got it back toghther to find out that it did the same thing all over again. i called them back the next day to tell them i wanted my money back i would send them the bike back. which i did the very next day.
they recieved it three days later. i called them up and asked when i would recieve my refund. they told me i would recieve it in a couple of days. which took over a week to get only parcial payment credited to my debit card. it has been an on going battle to get the rest of it. they only owe me $344.77 thats not including the $198.30 they said i would not get back. that was non refundable. which i said whatever. i would like the $344.77 owed to me. they said they would send it ups over night, gave me a tracking # and every time i checked the status of that ups had no infomation on it. so i finnally called them back yesterday 2/3/06 they day it was supose to be delivered and they said they sent it they would have to call ups to see what happened. i called them back every 20 minutes until they said they would stop payment on that one and send me another one over night. once again i called ups this morning and they have no information on it. this has been going on for three weeks trying to get the $344.77 that is owed to me. i am getting really sick of getting the run around. I did what they asked me to do which was ship their bike back and i would recieve my money. they recieved their product where is mine? i would not recomend that anyone puchase anything from them if this is what you have to go through!!
Annette
lancaster, New Hampshire
U.S.A.
2 Updates & Rebuttals
Matthew
Indianapolis,Indiana,
U.S.A.
Failure to explain
#3UPDATE Employee
Thu, March 02, 2006
Annette fails to tell everyone that she ordered two ATVs under two names. The 250 was ordered under a name other than hers. This confused everyone, she did not reference an order number, just gave her name. She wanted the money back on a 250, but it was paid on another person's credit card. Our representatives wanted to speak with the card holder that purchased the 250, and Annette got defensive.
It is a problem when people purchase an items over the internet. She was so eager to spend the money shipping the ATV back for a refund. Think about it, she had another order for a small one under her name and she still has this ATV. Sound like an identity thief? Purchase and large ATV under someone else's name and small one under hers. Then demand a refund check for the larger one. Refunding the card would have put the money back on the correct account, but she wanted a check mailed to her overnight.
Running an internet company requires special precautions, especially when it comes to refunds that are demanded immediately. It's one thing when the ATV is puchased by an individual and they want a refund, but to have the recipient wanting a refund for an ATV they did not purchase is another. So in essence, refunds are easy for me to do; but we must exercise caution when someone other than the purchaser wants a refund for a product.
All of you might think that we were giving her some line of BS; but the next time you purchase something online and want a refund, make sure the cardholder calls about the refund. Be thankful that companies do not just go throwing your money to random people.
matt@wickedrocket.com
1866WICKED2
The Chief Gearhead
Bob
Gaylord,Michigan,
U.S.A.
look what happened ordering from DORO MOTORS
#3Consumer Comment
Fri, February 24, 2006
This ATV scam stuff has cost many people a lot of money. Do a search on ripoffreport.com for DORO MOTORS, gasrides.com or Benjamin Vaughn. He is such a thief that the U.S. District court will be hearing cases in 2006 with him. Apparently, this bad internet behavior is common. Let the buyer beware now has new meaning for me and others involved in the Vaughn case.