Complaint Review: Wilber And Associates

Wilber & Associates sent my husband a letter/demand for $500.00 referring to a company we have never heard of, stating that if we did not respond within 30 days, they would place a judgment against him.  When I contacted them by telephone to inquire what this was in regards to, immediatley they were so rude and wouldn't let me talk. Ms. Pacheco stated we did not have insurance--which we do have!  I then saw the scam.  They then stated that they are a collection agency and represent a car rental company for an accident we were in and since we don't have insurance we are responsible for the deductible for the rental car. 

The only truth to there story is that my husband was involved in a car accident with someone driving a rental car, however the driver of the rental car was at fault and cited as the violator on the accident report.  We were already in contact with the car rental's insurance company, as they were handling the claim & damages to our vehicle; as we did not want to make a claim under our insurance as we were not at fault for this accident.

I then asked Ms. Pacheco if she had the police/accident report.  She stated she did.  I then told her that if she did, then she would find our insurance information as we do have insurance and furhtermore, she would see then that the driver of the rental car was at fault for the accident.  I knew then they were pulling a scam.

They continued to be extremely rude to me over the phone.  I insisted on speaking to the attorney, Christine Chance, which was listed on their demand letter, as she is on the bar association for the state which I reside.  They refused me contact with the attorney and put me into the voicemail of a Mr. Stimpert, who states he is an adjuster at the law firm.  I told them that I am not speaking with the adjuster at their law firm, as I have been in contact and am dealing with the adjuster at the insurance company!  The continued to be rude and made me very upset.

Shame on them for trying to collect money from people who are not at fault for something and for the attorneys who use their names and no nothing about the cases....they are putting their bar licenses on the line.  I ended up reporting ALL the attorneys to the bar associations that they are affilicated with, along with reporting them to the FTC (Federal Trade Commission) and to the State Attorney for the state I reside in.

I sent a certified letter to Christine Chance, one of the attoneys who's name was listed on their demand of payment.  The letter was signed for on 10/02/2009.  She then tried reaching me by telephone on 10/07/2009, and I stated to her that I have been informed not to talk to her over the phone.  She then threatened me by saying, "Fine, I will see you in court" and she hung up.  She was just now trying to get the contact information for the car rental company....I thought they had that information since they stated to me they represented them!  To this day, I still do not know who they really represent, but I will not let them bully me and I do not want them to do this to other people!  Nobody deserves to be treated like that.  They are practicing law unethically and trying to use :their power & authority" to collect on debts (just as their advertisement states).  They need to be reported to all agencies-we can all put a stop to them.