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  • Report:  #1384962

Complaint Review: Wilber & Associates P.C.

Wilber & Associates, P.C. Fraudulent Claims/Demands for Money Normal Illinois

  • Reported By:
    Kimberly — Houston Texas USA
  • Submitted:
    Wed, July 12, 2017
  • Updated:
    Wed, July 12, 2017

I received a quite bitter letter claiming I owe for their client's loss in the sum of $1024.58. I called the number listed in the letter and the first person I spoke to became agitated very quickly when I told them I was never involved in any issue with their client to cause a claim.

The phone call began with them asking me information from the letter such as file number/incident number. I gave the information and they proceeded to read off my personal information, that they had obtained by unknown means, also stating I was in a rear-end collision with their client and then immediately asked what method I was going to use to send them money. I explained they have incorrect information as I do not owe for a claim and I was not in "a rear-end collision" with anyone. I told them if they paid a claim to anyone and did not investigate the claims then they need to take that back up with the person they paid a claim to. 

They repeated they are collecting for an accident, which I never had. I repeated it was not my responsibility that they, or their client, paid a claim for an accident that was not thoroughly investigated. My vehicle was never examined, looked at or anything to see if I was even involved in an accident. They told me it was not their responsibility to investigate anything. As they proceeded to talk over me I tried to ask how they got my information, how it was possible they had no requirement of due diligence, I studied law, and there is something fraudulent going on and they proceeded to disparage me, claim I was irresponsible, I needed to pay the claim and would not answer how they obtained my personal information.

A rear-end collision with their client, which would obviously cause damage to my vehicle, would be very easy to prove or disprove and all they need to do is look at my vehicle.  They continued to claim I was not cooperating and that they will file with my state, Texas, against me then hung up on me as I was still speaking.

I called back two more times and the same situation occurred. Mind you, I did not speak to the same person twice, so this is a systematic issue with this company. At one point, as I am explaining the previous situation, the woman said, "you can call us back when you've decided to be professional" and then hung up on me. I am through the roof agitated by the complete lack of due diligence on their part. The rampant, systematic unprofessionalism, and aggressive tactics this company displays.

If they, or their client, paid a claim without actually investigating that an accident even occurred, that is beyond irresponsible on their end. They cannot just pay out claim, or claim they did and demand reimbursement when someone says, "this person hit me" without investigation. A simple visual eye on my car and looking up in the State of Texas registry for car repair reports would have cleared this up from the get go. And then to send nasty letters, be horrible on the phone, and demand payment is just beyond professional. This is as crooked as it gets! This is just sickening. And until they actually do their job and investigate what their claim is I'm afraid their harassment is only going to get worse. This just sickens me. They have no claim against my credit, license, or etc. and should cease all "claims," and most certainly cease all contact!

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