I sent Mr. Miller a Sharp microwave display board for repair after seeing his ad on the internet. For $39.95 he says he will repair the board and provide a 1 year warranty.
A few weeks after I sent off the board to Mr. Miller, it was returned and worked for about a month and then failed; missing display segments, the original problem.
I emailed him that the board had failed and he promptly responded to return the part for Rework. I sent the board back to him about 6 weeks ago requesting the repair.
I have emailed him requesting status of the repair and when the display will be returned. He has not responded. I have called him and left messages, but he will return the calls. I have requested that the board be returned even if not repaired. Still no response.
Clearly, this guy is not interested in providing customer service. I've spent $40.00 for the repair and $20.00 for shipping. Now I need another display board if I can find one.
Mr. Miller is at best an extremely poor business operator or at worse a thief and a liar.
1 Updates & Rebuttals
screwed
Springboro,Ohio,
United States of America
Received board
#2Author of original report
Sat, April 24, 2010
Two days ago Mr.Miller emailed me stating that the board had been repaired and shipped. Later that day I received an email from the USPS with a tracking number. So far so good.