Complaint Review: Wilmington Finance

I called in a house payment to Wilmington Finance, they gave me a confirmation number and told me that my payment was done.

They then sold my loan to another party and never sent this payment to the new company. The new company then reported me to the credit bureau because they said I did not make my payment. I have tried to contact Wilmington and all they say is that they used a third party to take my check and they do not use them now. They made me feel like I had lied and never got the confirmation number. I guess they think I made it up. I have never been treated like this and when I asked if they could give me the third party number so I can verify that the confirmation I have is valid, they sida they don't use them anymore and have no way of contacting them. They are the dishonest ones. I find it hard to beleive that they have no record of the third party that took my payment, their name or phone number. Please dont let this happen to you. Don't use Willington Finance for any reason. You would think that they would like your repeat business and try and help you instead of saying there is nothing they can do and that you are not telling the truth. They are the ones that do not know what they are doing.

Rick
Scottsdale, Arizona
U.S.A.