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  • Report:  #1103294

Complaint Review: Winchester Wireless

Winchester Wireless Bad Service Winchester Virginia

  • Reported By:
    Stumpjumper — Winchester Virginia
  • Submitted:
    Sun, December 01, 2013
  • Updated:
    Mon, December 02, 2013

I have had Winchester Wireless for a couple years now, the service at first was awesome but then got real bad. I've tried to get in touch with them but to no avail. I went to thier office and complained to the arrogant yahoo behind the counter, I said "I'm paying $45.00 a month for this service and it sucks, down half the time and the other half iffy."

He in turn said " what do you expect?" I said " I want the service to WORK." That's what I expect. So don't go there, find another internet provider. I agree with all the other negative reviews I've read. They want you to call to resolve a problem but wont answer the phone or return a call if you can leave a message which is unlikely to be answered.

1 Updates & Rebuttals


Winchester Wireless

Winchester,
Virginia,

Re: problems with our staff and service

#2REBUTTAL Owner of company

Mon, December 02, 2013

Please contact me directly so I can address your problem.  We recently had some staffing changes due to some issues similar to what you describe in this posting.  I would like to have the opportunity to address your concerns direclty.

Please contact me at  your earliest convenience.  My direct number is 540-665-0800 ext. 223 or via email, support@winchesterwireless.com

 

Thanks,


David Williamson
Owner
Winchester Wireless

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