Complaint Review: WINDOW WORLD

I had their rep Steven come out to give me a quote very high pressure very pushy I understand that what's sales people are supposed to do we decided to buy because of the pricing biggest mistake of Our Lives we had single-pane Anderson's in our home for over 40 years which we thought were in need of replacement we had these new windows installed our house is even colder than what they were before. These are very low grade plastic / vinyl windows the lifetime warranty means absolutely nothing because you typically wait anywhere from 2 months to 6 months to have anything fixed. The biggest problem is the owner Chad Shirey the minute he gets your money or your half down he could care less about your issues he passes everything on to the girls in the office who have no idea what's going on I asked for a small refund he said absolutely not. My buddy had siding put up and on top of that Chad Shirey uses illegal Mexicans to have all the siding work done there's only one who speaks English the rest speak absolutely no English I feel that he should be turned in to ice or something be done because he's taking jobs from American people and giving them to Mexicans who he pays pennies-on-the-dollar to to put more money into his pocket he will not have your problems fixed stay as far away from this company as you can CHAD SHIREY SUCKS DON'T DO BUSINESS WITH. The windows may say that they're made in America but all the plastic vinyl that they get is imported from China