Complaint Review: Windsor Group

Actually, since I work for the company I suppose I should TRY and state another side of the coin.

Someone took an item from a comapny, promised to pay for it, insure it and return it if they could not continue to pay for it.

Now, that person hides it, does not insure it, disposes of it, refuses to communicate with the legal owner and refuses to return the property.

That lender has no recourse but to hire skip tracers to try and find the 'culprit' (for lack of a better word).

We look for the person(s) and try to make contact. But, to our suprise, they hide not only themselves, but the property that rightfully belongs to the lender.

So, we hunt for them and the property. Sometimes we have to resort to using past contact number and addresses (and yes, I'll admit, some of them are outdated) and we have to resort to checking with relatives and neighbors and others who may help us locate the property in question.

It is unfortunate that sometimes we talk to people who do not know the 'culprit' and other times (most) they lie to us in order to perpetuate the hiding of the property that belongs to someone else.

Now understand. We are paid employees with experience in finding very hard to find people and property. We don't collect debts so we don't focus on any obligations, or debts or anything but the property that belongs to someone else. We want to restore it to the rightful owners. Period.

We do not mean to harrass and for the times it seems we are doing so, I apologize for myself.

I would point out that usually, a simple call to tell us we are on the wrong track, you have no knowledge or don't want to help, will end it. We are following information that indicates you may be able to help us locate this property and that's all we are interested in. Not your identity, or your finances or anything else.

Folks, I have to tell you that I have no less than 4 accounts with people who tell me they have our clients property and simply refuse to return it. They laugh about it. They don;t care that mom co-signed this loan or even worse, she made the loan herself and gave the property to a son, grandson, whatever. They then refuse to return the property and don't care that mom is the legally bound person.

I mean, come on. If I leave you a message I am simply asking for help. If you know nothing I will do my level best to see that you are never contacted again. I can't say that I'm perfect, but I will do my level best.

In addition, if you ARE the one who can help us locate this property we can negotiate a VERY simple return with no recriminations and the matter ENDS. We are never heard of again.

There is no excuse for rudeness or harassment, but, there is a legitimate need for our calls. Every one of these pieces of property not returned cost you and I tax money and other less obvious things.

I know this will be contraversial. I just felt like it needed to be said.

And, by the way, we ARE NOT a collection agency. There seems to be some haziness about this, but we are not. Our department is skip tracing and asset recovery ONLY!

this is my sister and i just called her to advise her of this article first my sister worked here over a year ago and they never used their names and she only got this number after leaving this company so her ex co workers must be the ones doing this to you and to my sister.

I told her windsor was a garbage company they are located off 75 and royal lane one the 4th floor in the ugly houses building and cliff mccray is the owner and selena chung was her manager you can verify with them that she wasnt employed during this time so can you please remove her name and number she is also a victim of windsor.

I would tell this caller to go F-ck himself and if he calls again that he will be reported to lawenforcement or the DA