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  • Report:  #1229400

Complaint Review: Windy City Foods

Windy City Foods Not picking up order I cancelled or crediting my credit card Elgin Illinois

  • Reported By:
    Linda — DeKalb Illinois USA
  • Submitted:
    Fri, May 15, 2015
  • Updated:
    Fri, May 15, 2015
  • Windy City Foods
    1443 Holmes Road
    Elgin, Illinois
    USA
  • Phone:
  • Category:

A broker from Windy City Foods came to my house with a story stating that he had boxes of meat he was delivering to my neighbor but their credit card was declined and he needed to sell them.  Before I could respond I was back at his truck and Briand bringing the meat to my door.  He showed them to me and told me how great of a deal he could get me.  I felt bad for him so I bought two boxes.  When my husband got home I told him about it and he said he didn't want it and for me to contact them and cancel the order and have them pick it up.  

I contacted the broker and explained my husband didn't want the meat and I needed to schedule a time for it to be picked up and my credit card credited.  When I got home later that day there was a message from Todd to call him about the order.  I called him back and left him a message.  No return call so I called him back the next day and I got him but he was busy and he asked if he could call me back in an hour.  Three hours later no call so I can again and left a message.  He finally calls back and I explain that I don't want the meat and I would like to schedule a pick up and my credit card credited.  He asks why and I told him my husband doesn't want it.  He becomes persistent and wants to talk to him and I tell him the reason why is my husband has had the meat before and didn't like it.  He asked me where because he didn't show us in his database.  I told him a friend of his has bought it before and then he asks if he bought it from them. I finally got irritated and just told him listen we don't want it so please come pick it up.  He said he would contact me in a couple days.  I am still waiting to be contacted.  I am calling my credit card company to stop payment so maybe that will get their attention.  

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