Winner Furniture - Louisville, Ky. After six months we still haven't gotten the Catnapper loveseat set that we paid $3300 for on December 28, 2021 louisville kentucky
After calling Winner Furniture on December 28, 2021 to verify that they had a Catnapper leather loveseat set, new, in stock that we had seen elsewhere. Their employee who goes by "Hey You" verified on the phone that they did indeed have the set in stock for delivery. This was the store that was located on New Cut Road, which was closed within a month.
After arriving we were shown the floor model, which was 1/2 of the set, and we verified that it was what we wanted to purchase. "Hey You" looked in his computer and said, oh sorry... we just sold the last new set that they had in stock. He said that we could purchase the floor model (which had a large rip on the side, or that he would check to see when more was to arrive at the location.
We were told that they had more coming in on a truck on January 10 2021. Leave it to me to be gullible and trust what someone told me. We paid $3300 for the set, I have called them and texted them several times, and more than three times, we told that it was on a truck and would be delivered to them by a certain time.
It is now June 25, 2022 and still no furniture. They are going out of business and have avoided my request for something in writing that we will get the Catnapper love seat set, that we paid $3300 for SIX months ago. I requested a refund but they say "we have a no refund policy". They are crooks and liars, I'm calling the State Attorney General' office for help with the $3300 that they, so far, have stolen from us.