Complaint Review: Wired Plastic

This is not the first time Wired Plastic has held onto my hard-earned money in a way that should absolutely be illegal. It is also not the first time I have complained. But it is the last of both these things. I will never give this company a single dime of my money again, and I will go every length to make sure they never harm another family again. I have had a Wired Plastic card for years. I have direct deposit to this card and I use it for specific bills and expenses. Unrelated to WP, I recently decided to switch from a bank to a credit union. As such, my funds are in transit and I can't access them. To make SURE I had enough cash to live on in the interim, I went and paid to cash a check and put it on my Wired Plastic card. Around the same time, I saw some itunes charges I didn't recognize, and emailed Wired Plastic, NOT to dispute them, but to ask if they had transaction records I could refer to when calling Apple. Without calling me, emailing me or saying they were going to do this in their reply message on Wired Plastic's site, the company cancelled my card. I went to get medicine for my son tonight and the card was denied. When I called in, they tell me my card is cancelled and I need to order a new one, which will take 2 weeks to get here. They have shut off my ability to transfer my money to a bank account, or any other way to access my own hard-earned money. Instead, they get to keep it and earn interest on it, while my family goes without gas money, grocery money and money for my son's medication. To me, this is criminal and these people need to be held accountable, and to be stopped. They also need to refund me the load fees for cash I can't access. In the past, I have charged $25 at a gas station and had them hold $100 for two weeks against the $25 charge, and have experienced many other such sneaky dealings by this company. But this time takes the cake, because my child cannot be treated for an illness or even fed because of behavior by Wired Plastic that is downright criminal. It's one thing to cancel a card, but to not communicate and to not give me immediate access to my cash through bank transfer or other means, is highly unethical, and if it isn't illegal, it should be. This time, they have gone to far. I will do all I can to make sure no other family is hurt by Wired Plastic and Bank of America, ever again. If this review helps even one person not be victimized by these companies, my time spent has been worth it.