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  • Report:  #169823

Complaint Review: Wirefly

Wirefly Caution when using these people, as they seem to be a scam. ripoff Internet

  • Reported By:
    germantown Maryland
  • Submitted:
    Fri, December 30, 2005
  • Updated:
    Thu, January 26, 2006
  • Wirefly
    www.wirefly.com
    Internet
    U.S.A.
  • Phone:
    888-3788091
  • Category:

I would steer clear of them.

I ordered a razr through them that was 49.99 with a 50 rebate. They never delivered the phone and I am STILL waiting for a refund. Trying to get someone that understands english is almost impossible as is trying to get a supervisor on the line.

In short, I feel that this was a scam, as when I contacted FEDEX to run the tracking number (2 days after the phone was supposedly shipped) they said the only activity on the tracking number was the label printout. I contacted Wirefly (keep in mind I ordered it next day), and they said it had already shipped. 4 days later. No phone, and as I said, still waiting on the refund. Ended up goin to best buy and gettin the same phone for 60 bucks.

Please beware when ordering through these people.

P.S. The local phone number for the company is no longer in service either.

Erick
germantown, Maryland
U.S.A.

2 Updates & Rebuttals


Erick

Germantown,
Maryland,
U.S.A.

RE:Refund

#3Consumer Suggestion

Thu, January 26, 2006

Yes, after several inquiries by me to wirefly, the refund was FINALLY given. On a side note to this though, the customer service was just as bad trying to get through to someone that could confirm that the refund was due was just as bad as trying to get a status on the phone that was cancelled.


Doreen

Washington,
District of Columbia,
U.S.A.

Follow up

#3UPDATE Employee

Thu, January 26, 2006

Erick,
was your refund credited yet? Send me an email and I'll get this sorted out.

Doreen
ddennis(at)inphonic.com
Office of the President

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