Complaint Review: Wirefly.com inphonic

In the market for a new cellphone, I started shopping around. First at the local phone stores and then on-line after becoming dissatisfied. While searching on the web I came across wirefly.com. It was a link from several phone manufacturers web sites. The prices were very enticing, after seeing the prices of blackberry phones at the store marked at $449.00. To see the offer of two blackberries for $199.00 after mail-in rebates was very enticing.

I submitted my order on-line and my phones arrived on the day that was stated in the reply email they sent me. Of course I got the verification phone call and some more of the same questions from my submission. I was also told that my rebate forms would accompany my phone when they arrived. As I said, my phones arrived on time and upone opening the boxes and rifled through the paperwork.

I logged onto the web site and followed the links to the rebate forms. As I was making copies of the forms I noticed that there was an expiration date on the form and the date was already passed.

I sent several emails to wirefly.com/wheresmyorder to get new rebate coupons. Some customer rep sent me a reply stating that I should wait ten days as they repaired the link to the site where the coupons could be downloaded. I waited ten days and replied that I still couldn't access the site, I replied again after twenty days.

Now, after about a month I did a search for wheresmyorder.com and found the Rip-Off site with the very name and web address in question. I stand to lose about $320.00 from this scam and I urge anyone and everyone reading this report to do your research.

Paul
Virginia Beach, Virginia
U.S.A.