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Wirefly Department - 63241 Verizon Ripoff and did NOT meet their own contractual agreements Phoenix Arizona
Specifically,
By agreeing to and meeting the Terms & Conditions as specified by WIREFLY Mobile (an agent for Verizon), I have transmitted the particulars as specified in their $150 Customer Loyalty Rebate FORM as follows:
1. Filled out the applicable form provided by WIREFLY
2. Read, signed and dated this form
3. Included the following information with said rebate form:
- Copy of the dated sales receipt inculded with shipment
- Copy of the 12 digit UPC barcode from the product packaging
- My wireless service bill for this account dated between 15-210 days after the activation date of 01/12/2006
Since this was an ONLINE Bill, it showed the following information:
-Date of invoice (bill or statement date)
-My name Donald R, which matches the name on my sales receipt and rebate form
-My mobile phone number 626-(((ROR REDACTED FOR SECURITY PURPOSES))) at the time of submission
-a SNAP showing ALL previous balances PAID IN FULL
4. Submitted completed rebate form AND ALL documents noted above to the following address on 07/12/2006 as requested in the Terms 7 Conditions:
Department - 63241
Customer Loyalty Rebate
PO Box 52900
Phoenix, AZ 85072
I know this item was received at this address because I have a "U.S. Postal Delivery Confirmation Receipt" that it WAS received on 07/14/2006...
Thus far, my rebate status is: CLAIM NOT FOUND
28-DAYS AND COUNTING
Donald
Monrovia, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Nancy
Millbrae,California,
U.S.A.
Call California Public Utilities Commission 800-649-7570
#2Consumer Suggestion
Tue, September 12, 2006
If this is still not resolved, call the above commission for fraud. You can fax complaint to 415-703-1158 or visit its web site at www.cpuc.ca.gov.