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  • Report:  #1006535

Complaint Review: Wirefly

Wirefly False advertising Internet

  • Reported By:
    seabob — Claremore Oklahoma United States of America
  • Submitted:
    Thu, January 31, 2013
  • Updated:
    Thu, January 31, 2013

 Monday I purchased a phone and paid for overnight shipping. I was told I would receive it and have it activiated and my contacts transfered  by Tuesday afternoon. Tuesday I got an email saying there was an error and they needed to talk with me before changing my plan. I contacted them and was now told all they needed was a voice confirmation from me. I had done this yesterday muiltiple times with mulltiple people.

 I had spent over an hour on the phone with them Monday and was now no further along than I was before I had even contacted Monday. So now I was agreeing to let them try again.                                 

 It is now Thursday morning and I have my phone but can not get anyone to help transfer my contacts. I spent two and a half hours last night with their 24/7 customer support. I was given phone numbers that had been disconnected, numbers that were recordings, chat with people who new less than I did and people whose english skills were limited.  

  After reading other complaints I guess I need to change credit card numbers and delete accounts. They are nothing but ripoff bs.  Be careful as I have already spent over 8 hrs on this. Not a good choice!!



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