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  • Report:  #907234

Complaint Review: Wirefly

Wirefly I'm on SSI disability as my only income, Wirefly had a company called Simplicity take 400.00 out of my checking account using my debit card without warning. They talk a good talk and blame it on every Took 4 hundred dollars out of my checking account! Internet

  • Reported By:
    Leslie Kieltyka — Grifin Georgia United States of America
  • Submitted:
    Thu, July 05, 2012
  • Updated:
    Tue, July 31, 2012

I had 4 hundred dollars withdrawn from my checking account without notification. Wirefly had Simplicity a collection agency take out money with my debit card. My only income is SSI Disability I was told a debit collector can not bother SSI Disability if it's only income. I called them and they blamed everyone else, on my bank statement it has there number who took out my money!!!

1 Updates & Rebuttals


wirefly_kim

Reston,
Virginia,
USA

your Complaint about $400

#2UPDATE Employee

Tue, July 31, 2012

Hi, I work at Wirefly's HQ and wanted to assist you with your order issue.  It sounds like it was a charge for our Instant Savings Discount, that we provide to all of our customers at the time of purchase, or a Return Gurantee Deposit was charged if you had processed an exchange and we did not get our equipment returned. 

I would like to review your order to assist you with understanding what happened and why.  If you would please contact us with your order information at onlinesupport at wirefly dot com, we will be happy to have a customer service manager review your order and assist you with your issue.  We look forward to hearing from you soon!

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